Who is Kilter for?

While Kilter was created with pregnant and postpartum women in mind, our meals can be enjoyed by anyone who appreciates delicious, nourishing and preservative free food cooked without the use of seed oils!

What is Cookaborough and how do I place an order with them?

Cookaborough in an online platform for meal services. You can order via our Kitchen page at https://cookaborough.com/kilter

You’ll need an account to place orders online. To create an account, select the 'Sign up/Login' button located at the top of our Kitchen page and enter your details. Once you’ve signed up, you’ll receive our new menu via email from us each week. You can unsubscribe at any time.

Why should a new mother order from Kilter?

We believe that pregnancy and postpartum is a time for rest. If struggling with fatigue or all day sickness throughout pregnancy, preparing food is often the last thing you can be bothered doing, despite how important it is to nourish yourself at this time. By having nutritious meals ready to go we hope that more women will honour the fourth trimester and rest. We truly believe that when the mother is well looked after, so too will her baby. Less time spent in the kitchen = more time with baby.

Are your meals organic?

We use organic produce where possible however in the interest of keeping our prices down there are certain ingredients where the organic option sadly just isn’t feasible. We can guarantee though that our meals are prepared using seasonal produce, free of seed oils and conveniently packaged to lighten your load.

Where can I find your list of ingredients?

Each meal has the ingredients listed in its description.

What if I have dietary requirements?

Please feel free to contact us if you have any questions and we will do our best to accommodate you.

What is your cut off time for orders?

Our fortnightly menu opens Wednesday 7am and closes the following Wednesday 11.55pm for delivery Monday between 8am -12pm for those in Albury, Wangaratta and surrounds Tuesday between and 10am-5pm for those in Canberra, Wagga, Griffith + Deniliquin.

Can I purchase food for a friend/family member?

Yes, most definitely. We believe this is the greatest gift you can give! If you would like to include a few words add this to the ‘notes’ section when checking out and we’ll write it on a card and include it with your order.

How do your gift cards work?

When you purchase a gift card you can enter the recipients e-mail address who will receive your message and a unique code to apply when checking out. If you are wanting a physical gift certificate to be sent out please contact us. This will take 3 working days.

Please note: when purchasing a gift card you will be redirected to our Cookaborough platform. If you have been gifted a voucher prior to this change and are wanting to use it to purchase something other than food, please contact us and we can help you with this.

How will my food stay cold once delivered?

Kilter uses Woolpack boxes and lining. Wool fibres are incredibly effective at absorbing moisture from the air, which minimises humidity and condensation to maintain stable temperatures. The food grade film which the wool is enclosed in is micro-perforated to allow the wool fibres to breathe. This creates the natural cooling system.

Is your packaging compostable/recyclable?

Our Pre Pac trays and the film on top are home compostable (please remove the sticker first). The box your food comes in is recyclable. The wool liner is home compostable and biodegradable, suitable to place in your green garden bin or to bury in your backyard, releasing valuable nutrients back into the garden. Planet protector packaging has many suggestions for other uses of your wool liner here https://planetprotectorpackaging.com/reuse/

The plastic tubs that our soup and salads comes in are recyclable, however we highly recommend keeping them and using them again.

The bags our granola and smoky fennel braised beans come in are recyclable.

Where do you deliver?

We currently deliver to Albury + Wodonga and surrounds, Wangaratta, Canberra, Wagga, Griffith + Deniliquin. If you are outside of these areas please get in touch with us to let us know you are interested in our meals. We would love to deliver further if there are enough people wanting our food.

For those residing in Albury -

We currently deliver to those within a 10km radius of Albury for $5 and those within a 10-20km radius of Albury for $10. We do our very best to have all meals delivered by 12pm however if we have a particularly busy week, this may be out of our control. All food will be delivered to your door in our Woolpack insulated boxes, but should be unpacked into the fridge as soon as possible.

All orders require authority to leave. If you will not be home please leave specific delivery instructions on the checkout page for our delivery drivers to follow. Ownership of the goods will transfer to you once we have delivered to your nominated address. While we will try our best, we cannot commit to a specific delivery window or other requests.

You will receive a reminder text message the day before delivery.

For those residing in Wangaratta + surrounds -

Collection from Apex Park, Wangaratta on Monday mornings between 9.30am-10am. Please get in touch if you require alternative times.

For those residing in Canberra -

All suburbs within a 20km radius of the CBD and will incur a $25 delivery fee. Business addresses accepted.

We do our very best to have all meals delivered by 5pm however as we use a third party for deliveries this may be out of our control. All food will be delivered to your door in our Woolpack insulated boxes with ice packs, but should be unpacked into the fridge as soon as possible.

It is very important you leave clear instructions at checkout as to where you would like your box left if you won't be home/at work in the delivery window. Our delivery drivers won't enter a gate/backyard if there are animals unrestrained. The cooler/more weather resistant the place, the better. If we don't receive clear instructions and delivery is deemed unsafe/not possible, your order will be returned to Albury.

All orders require authority to leave. Ownership of the goods will transfer to you once we have delivered to your nominated address. While we will try our best, we cannot commit to a specific delivery window or other requests.

For those residing in Wagga, Griffith or Deniliquin -

All suburbs within a 10km radius of each town’s respective CBD and will incur a $15 delivery fee.

We do our very best to have all meals delivered by 3pm however as we use a third party for deliveries this may be out of our control. All food will be delivered to your door in our Woolpack insulated boxes with ice packs, but should be unpacked into the fridge as soon as possible.

It is very important you leave clear instructions at checkout as to where you would like your box left if you won't be home/at work in the delivery window. Our delivery drivers won't enter a gate/backyard if there are animals unrestrained. The cooler/more weather resistant the place, the better. If we don't receive clear instructions and delivery is deemed unsafe/not possible, your order will be returned to Albury.

All orders require authority to leave. Ownership of the goods will transfer to you once we have delivered to your nominated address. While we will try our best, we cannot commit to a specific delivery window or other requests.

**Changes to address details and/or delivery instructions for our food deliveries must be communicated before the weekly cut-off the week prior to the delivery date.

Our packaged products (t-shirts, totes, tea, etc) can be posted Australia wide for $10.

Is there an option for pick up?

Yes, pick -up is available between 5pm-6pm on Mondays from 666A Pemberton Street, Albury. Alternative times can be arranged, please get in touch.